SGPM International Ltd
Mobile No. +44 7713572023
These are a few examples of business change and process re-engineering activity that SGPM International has
undertaken or been involved in:
Back Office Process definition and engineering for payments programme
Re-engineering and transformation of Sales channel, structure and processes
Definition and Mapping of Call Centre processes - Off shore project
Operational Risk Review and Implementation
Business Continuity and Disaster Recovery Projects
Staff Moves and Building Closures
Definition and Implementation of Change Governance Structures.
Impact Analysis & Communication
Key User Model Set Up and Implementation
Operational Service Delivery changes for key European funded organisations
Business Process Outsourcing & Insourcing experience
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